Shipping

Every CALA piece is made to order and produced in limited quantities. This approach allows us to reduce excess production and dedicate care to every piece before it reaches you.

Production Timeline

Please allow 2–3 weeks for production before shipment. Production begins once your order has been confirmed and payment has been received.

Estimated Delivery Times

Philippines
•⁠  ⁠Production: 2–3 weeks
•⁠  ⁠Shipping: 2–5 business days
•⁠  ⁠Estimated total delivery: 3–4 weeks

International [via DHL]
•⁠  ⁠Production: 2–3 weeks
•⁠  ⁠Shipping: 5–10 business days
•⁠  ⁠Estimated total delivery: 3–5 weeks

Please note that delivery timelines are estimates and may vary depending on destination, customs clearance, public holidays, and courier operations.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Duties & Taxes

All applicable duties and taxes are included in the shipping fees charged at checkout.

Please note that customs authorities or local carriers in certain destinations may occasionally require additional processing fees or charges beyond our control. Should any such fees arise, they will be the responsibility of the recipient.

Shipping Address

Please ensure your shipping information is entered correctly at checkout. CALA is not responsible for delays or additional charges resulting from incorrect or incomplete address details.